COMPATIBILITY
Applies to all our modules · Tested through 7.3.7 · Support applies to the module versions we have approved. Before delivery, we check compatibility with your environment.
Company news
News from Addonflow and updates on our products and services.
Test your Linux or Znuny administration knowledge. Your Addonflow Admin Certificate documents that you have passed the assessment.
Explore the admin assessments →Website
Our website has been updated and now loads faster. Clearer navigation and better-organised content make it easier to find your way around, whether on a computer, tablet or smartphone. The website is available in German and English.
Visit the homepage →Linux & IT operations
AI-assisted research is uncovering additional vulnerabilities, increasing the pressure to install available patches promptly. We weigh the benefits of automatic security updates against possible production outages and discuss a practical compromise using dnf-automatic.
Read the article →Znuny & email
DavMail has worked reliably in our own integrations for years. Future plans depend on whether Exchange runs on premises or as a Microsoft 365 service. The retirement of EWS in Exchange Online makes it important to review the existing connection.
Read the article →Release update: Agent Supervisor
This update makes it easier to select accounts for administration and edit user details.
Explore Agent Supervisor →Release update: Zai-LLM
This update improves the display of AI results and the handling of translated replies.
Explore Zai-LLM →Release update: CustomerUserSearchLimit
Customer user searches and customer assignment lists now show more results.
View the module →Release update: AI Article Tasks
Backtranslation and targeted text selection are adapted to framework changes in Znuny 7.3 for better integration with the interface.
View the module →Release update: SurveyTicketCustomerRecipient
This update adjusts recipient selection for customer surveys.
View the extension →Release update: KPI-Board
This update improves PDF and Excel reports and the analysis of past reporting periods.
Explore KPI-Board →Release update: AgentTicketArticleMover
This update improves permission checks when moving individual articles.
View the free extension →Release update: Zai-LLM
New additions include document translation, FAQ creation and a chatbot within the ticket view.
Explore Zai-LLM →Release update: Zai-LLM
Initial proposals, summaries and solution proposals are available directly in Znuny. New additions include relevant FAQ suggestions for customer enquiries.
Explore Zai-LLM →Release: LinkTable Simple
LinkTable Simple adds a separate overview of related cases to the ticket view.
View the module →
