Services

IT services
for your business.

We set up and adapt IT systems, help with hardware questions and troubleshoot technical problems. We also develop custom software, connect applications and automate workflows. Znuny is one of our specialisms, covering setup, extensions and upgrades. We agree the scope and price with you before work begins.

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BASED ON YOUR REQUIREMENTS

How can we help?

Set up your modules

Prefer assistance with setup? Installation in a test system, connection to the required services and a joint functional check can be agreed as additional services.

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Commission a custom Znuny add-on

Need a feature not covered by existing modules? Describe your workflow. We can assess a dedicated extension, adaptation or integration.

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Migration and upgrade assistance

When moving to a maintained Znuny release, request help with planning and agreed implementation steps, including review of existing extensions.

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Plan local AI and suitable hardware

Want to use existing hardware or a dedicated AI workstation? We discuss tasks, users, privacy requirements and budget before assessing models, hardware and custom integration.

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Connect systems and automate workflows

Outside Znuny, we also assess individual IT tasks: exchanging data between applications, automating recurring steps and preparing data for reports.

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Build reports and KPI plugins

Need a particular metric, another board view or a recurring report? We can assess a KPI-Board extension or custom reporting.

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HOW WE WORK

Buy modules and add assistance when needed

You can install and use our modules with the supplied guide. An ongoing support contract is not required. Setup assistance and custom changes can be commissioned separately.

Existing modules first

We first check whether an existing module covers the task and propose custom development when it is needed.

Set it up or request assistance

Your IT team can follow the installation guide. If you prefer help, we agree the required steps with you.

Agree scope and costs before work starts

Custom work is quoted in advance. Additional advice, training or ongoing support is not automatically added to a module purchase.

Not sure which module you need? Describe what you want to achieve. We can clarify the technical details together afterwards.

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How we work with you

  1. 01

    Describe the task

    A few sentences are enough to start. You do not need a technical solution yet. Explain what takes time today and what you want to improve.

  2. 02

    Agree scope and price

    We clarify questions and propose an approach. Your offer sets out the agreed services, requirements and costs.

  3. 03

    Implement and review

    We implement the agreed changes and test them with you. We explain how to use the new features and what to consider when running them.

Installation, bug fixes
and custom features

Install and configure modules using the documentation. Additional setup, training or ongoing assistance is not required for a module purchase and is not added automatically.

Report an issue or missing feature at any time. Confirmed defects are reviewed for correction. Custom changes and new features are discussed with you; submitting a request does not commit to a particular implementation or deadline.

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Services that fit
your budget.

We focus on the features and services you actually need. For hardware, local AI and custom development, we consider your budget and discuss possible alternatives.

Already comparing quotes? Tell us the required services and your price range. We can assess an alternative without requiring confidential invoices or complete third-party offers for the first enquiry.

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