Month: September 2024

🎉 ZAICONNECT 1.0.0The AI Revolution for Znuny is Here!

24. September 2024 By adm-addons 0

We’re proud to present ZAICONNECT – the comprehensive AI extension for Znuny! With the Initial Proposal feature, your agents now automatically receive generated solution proposals for new tickets. ChatGPT integration enables context-aware, intelligent responses that dramatically reduce your First Response…

📊 Technical Summary & Solution Proposal Modules

6. September 2024 By adm-addons 0

ZAICONNECT 1.0.1 extends core functionality with two powerful modules! Technical Summary creates comprehensive technical summaries for escalations or handovers. Solution Proposal goes even further and generates detailed solution proposals based on complete ticket history. Both modules use ChatGPT’s impressive 350,000+…