ZAICONNECT 1.3.3 brings the full power of ChatData and Chatbase chatbots directly into your Znuny! Your support agents can now work in real-time with your trained AI assistant – without leaving the ticket. The seamless integration enables context-aware support based on your own knowledge bases. This saves time and noticeably improves solution quality.
Highlights:
- Embedded chat in AgentTicketZoom
- Access to trained company data
- Automatic CSP configuration for secure connections
