{"id":1149,"date":"2024-11-09T20:04:00","date_gmt":"2024-11-09T19:04:00","guid":{"rendered":"https:\/\/www.addonflow.com\/?p=1149"},"modified":"2025-07-29T18:05:12","modified_gmt":"2025-07-29T16:05:12","slug":"%f0%9f%8e%af-zaiqmatch-lightning-fast-faq-suggestions-in-tickets","status":"publish","type":"post","link":"https:\/\/www.addonflow.com\/de\/news\/changelog\/%f0%9f%8e%af-zaiqmatch-lightning-fast-faq-suggestions-in-tickets\/","title":{"rendered":"\ud83c\udfaf ZaiQMatch: Blitzschnelle FAQ-Vorschl\u00e4ge in Tickets"},"content":{"rendered":"<p>ZAICONNECT 1.2.1 revolutioniert die FAQ-Nutzung! ZaiQMatch analysiert den Inhalt von Tickets in Echtzeit und schl\u00e4gt passende FAQ-Artikel vor. Die SQL-optimierte Suche mit intelligentem Ranking ber\u00fccksichtigt Schl\u00fcsselw\u00f6rter, Titel und sogar die Levenshtein-Distanz f\u00fcr Tippfehler. Agenten k\u00f6nnen FAQs mit einem Klick in ihre Antwort einf\u00fcgen und so die Bearbeitung von Standardanfragen deutlich beschleunigen.<\/p>\n\n\n\n<p><strong>Leistungsmerkmale:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Abgleich in Echtzeit ohne Verz\u00f6gerung<\/li>\n\n\n\n<li>Intelligentes Bewertungssystem<\/li>\n\n\n\n<li>Frontend- oder DynamicField-Modus w\u00e4hlbar<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>ZAICONNECT 1.2.1 revolutioniert die FAQ-Nutzung! ZaiQMatch analysiert den Inhalt von Tickets in Echtzeit und schl\u00e4gt passende FAQ-Artikel vor. Die SQL-optimierte Suche mit intelligentem Ranking ber\u00fccksichtigt Schl\u00fcsselw\u00f6rter, Titel und sogar die Levenshtein-Distanz f\u00fcr Tippfehler. Agenten k\u00f6nnen FAQs mit einem Klick in ihre Antwort einf\u00fcgen...<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1149","post","type-post","status-publish","format-standard","hentry","category-changelog"],"_links":{"self":[{"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/posts\/1149","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/comments?post=1149"}],"version-history":[{"count":1,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/posts\/1149\/revisions"}],"predecessor-version":[{"id":1150,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/posts\/1149\/revisions\/1150"}],"wp:attachment":[{"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/media?parent=1149"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/categories?post=1149"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.addonflow.com\/de\/wp-json\/wp\/v2\/tags?post=1149"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}